The High Street is Dead: Why use an online conveyancer?

Why consider an online conveyancer?

Moving home can be a stressful and time-consuming process, especially when it comes to the legal side of things. Conveyancing is an essential part of buying or selling property in the UK, and choosing the right conveyancer can make a significant difference in how smoothly the process runs. Here are the service and cost questions to consider when choosing an online conveyancer for a move in England or Wales.

Online conveyancing lets you arrange your move remotely. The service you receive depends on the firm and package you choose, so compare these practical points:

1. Cost: Compare an itemised quote for your property, including legal fees, applicable VAT and listed additional costs. A headline legal fee alone does not show the full cost of your move.
2. Convenience: Phone, email and remote preparation can reduce office visits. Ask your conveyancer how to provide identity documents and which papers need a signature, witness or return by post.
3. Timing: Prompt preparation and communication can help avoid delays. Completion still depends on the property, lender, enquiries and other parties, so an online service does not guarantee a faster move.
4. Experience: Tell the provider about leasehold, shared ownership or other specialist requirements. Check the appointed firm's relevant experience and ask whether your quote includes the additional work.
5. Updates: Confirm your main contact and how progress updates are provided. Online portals and case tracking are available with some firms; check the arrangements for your appointed conveyancer.

A local firm may also offer a remote service. When comparing providers, ask these questions alongside the quoted price:

1. What is included? Compare the same property and transaction details, including VAT, additional charges and payment timing.
2. How will we communicate? Check whether you can use phone, email, appointments or document systems in the way that suits you.
3. When can I contact the team? Ask about opening hours, your main contact and the arrangements for questions while that person is unavailable.
4. Does the service fit my move? Confirm relevant property experience and any mortgage-lender requirements before instructing.

The right choice depends on your property, quoted costs and the service you need. Compare online conveyancing options and confirm the appointed legal firm's regulation, lender suitability and communication arrangements before choosing. See how to compare online conveyancing services, fees and protection before requesting your own quote.

If you'd like to see just how good online conveyancing can be, use our quote tool below to get your free, no obligation quote. Alternatively, call us and chat to one of our friendly team to answer any questions you may have!